Terms and Conditions of Payment and Cancellation for Hotel Bookings

If you have made an early reservation up to 11 days before arrival or a group booking for more than four hotel rooms, we may send you a bill for advance payment via e-mail. After receiving your bill, please transfer the advance payment of 50% of the total price to our account (within 8 days!). Any transfer fees must be borne by the payer.

The most secure payment method is via bank transfer to our account:

Bank details:
VR-Bank Hunsrück-Mosel eG
Account holder: Waldgasthaus am Schwarzenbruch GmbH & Co. KG
BIC: GENODED 1 MBA
IBAN: DE03 57069806 0000 163820

Please state your reservation number.

For transfers from outside of Germany

Waldgasthaus am Schwarzenbruch GmbH & Co. KG
BIC: GENODED 1 MBA
IBAN: DE03 57069806 0000 163820

Unless agreed otherwise, the remaining amount due must be paid upon arrival.

Possible payment methods:
Cash payment in euros, debit card or credit card (Visa or Mastercard)

Cancellation Policy

All cancellations must be made via e-mail to info[at]schwarzenbruch.com!

For hotel bookings made at short notice within 10 days before arrival

• Cancellations made between the booking and up to 48 hours before arrival are free of charge.
• 50% of the total price will be charged for cancellations made less than 48 hours before arrival.
• If you fail to arrive at the hotel without cancelling your stay, you will be charged the full price of your booking and will receive a bill that must be paid within 10 days. If you terminate your stay, you have no entitlement whatsoever to a refund or credit for the paid booking amount.

If you cancel your booking and have already made an advance payment, we will offset this against any cancellation fees that may apply and refund you any remaining credit as soon as possible. We recommend that you take out travel cancellation insurance.

For hotel bookings made further in advance within 89 to 11 days before arrival

• Cancellations made between the booking and up to seven days before arrival are free of charge.
• Cancellations made six days or less before arrival are subject to a cancellation fee of 50% of the total price.
• If you fail to arrive at the hotel without cancelling your stay, you will be charged the full price of your booking and will receive a bill that must be paid within 10 days. If you terminate your stay, you have no entitlement whatsoever to a refund or credit for the paid booking amount.

If you cancel your booking and have already made an advance payment, we will offset this against any cancellation fees that may apply and refund you any remaining credit as soon as possible. We recommend that you take out travel cancellation insurance.

For hotel bookings made well in advance within 90 days before arrival

• Cancellations made between the booking and up to 30 days before arrival are free of charge.
• Cancellations made six days or less before arrival are subject to a cancellation fee of 50% of the total price.
• If you fail to arrive at the hotel without cancelling your stay, you will be charged the full price of your booking and will receive a bill that must be paid within 10 days. If you terminate your stay, you have no entitlement whatsoever to a refund or credit for the paid booking amount.

If you cancel your booking and have already made an advance payment, we will offset this against any cancellation fees that may apply and refund you any remaining credit as soon as possible. We recommend that you take out travel cancellation insurance.

Cancellation conditions for booked arrangements

• Cancellations made between the booking and up to 90 days before arrival are free of charge.
• Cancellations made 89 days up to 30 days before arrival are subject to a cancellation fee of 20% of the total price.
• Cancellations made 29 days up to 7 days before arrival are subject to a cancellation fee of 50% of the total price.
• Cancellations made 6 days or less before arrival or If you fail to arrive at the hotel without cancelling your stay, you will be charged a cancellation fee of 90% of the total price of your booking and will receive a bill that must be paid within 10 days. If you terminate your stay, you have no entitlement whatsoever to a refund or credit for the paid booking amount.

If you cancel your booking and have already made an advance payment, we will offset this against any cancellation fees that may apply and refund you any remaining credit as soon as possible. We recommend that you take out travel cancellation insurance.

Waldgasthaus am
Schwarzenbruch
Hüttgeswasen 1 - 3
an der Bundesstrasse 269
55758 Allenbach-Hüttgeswasen

Tel: +49 (0) 67 82 88 8
Mobil & WhatsApp:
+49(0)1732887327

Fax: +49 (0) 67 82 88 0
info[at]schwarzenbruch.com